Frequently Asked Questions

  • Public insurance adjusters, also known as PA's, are licensed by the state department of insurance to work directly on behalf of policyholders. We always have the policyholders best interest in mind to get a quick and fair settlement. Since we do not work on behalf of the insurance company, we thoroughly examine the policy and provide an accurate damage assessment.

  • We charge a percentage fee based on your claim. You owe us nothing if we are unable to recover a damage settlement for you.

  • Our personal service and commitment to working our hardest and smartest to help settle your claim for the amount owed to you under your policy not just what your insurance company wants to pay.

  • We specialize in large loss residential and commercial building claims from fire and water to storm damage and tornados.

    The sooner we are involved the more helpful we can be, we encourage clients to reach out to us as early in the claim as possible.

    The sooner we are involved the more helpful we can be.

    Types of disasters we can help you recover from include: fire, water, tornado, wind, earthquake, hail, collapse, hurricane, theft, winter storm damage, vandalism and flooding.

    We can help with commercial property damage and residential property disasters of multiple types of weather events.

  • We are based in Missouri and primarily handle insurance claims related to property losses all over the State of Missouri, including but not limited to the following cities: Kansas City, Saint Joseph, Saint Louis, Lake of the Ozarks, Columbia, Jefferson City, Kirksville, Rolla, Joplin, Springfield, Branson, the Table Rock Lake area, Poplar Bluff and Cape Girardeau.

  • This really depends on when we enter the process and how far along you are with the insurance company. Generally speaking, the earlier we enter the claim resolution process the more advantageous it will be to you.

    As every claim is unique the best strategy is for us to have a one-to-one free consultation. From there we can discuss your claims strategy, what to expect regarding our services and timeline.

  • Experience: With over 23 years in the insurance industry, we have seen it all and done it all when it comes to property claims. Our vast knowledge of the claims process and policy interpretation equips us to handle your claim meticulously and effectively.

    Communication: We believe in keeping our clients in the loop. Whether it is a small update or a significant breakthrough, you will hear from us first. We also keep very close communication with your insurance company to ensure the claim is on the right track and moving forward.

    Relatability: As a business owner and a family man, I understand what is at stake when a catastrophic loss occurs. That’s why KCP fights tooth and nail to get you the settlement you deserve.